CUSTOMER COMMENTS

Jeff, thank you for emailing your informative e-newsletter (International Insurance Insights). I appreciate it very much. (DO, California)

Doug, Thank you very much for your email! This is really the most comprehensive and professional answer we got. (TL)

Jeff, I wanted to drop you a brief note to let you know how much I appreciate Nelma.  I just began working with my NGO in March, and Nelma has been so helpful explaining the procedures for obtaining coverage for the short-term teams and individuals that I work with.  (WK, Pennsylvania)

Doug, Thanks for you courtesy note. All is well and so far I have not had to consider making a claim. To make a claim only means pain is involved; seeing as how I don't do pain well, I pray that I will never have to use the policy. The policy does take a load off one's mind knowing that coverage is there just in case. Thanks for being an affordable and personable company. (PP, Germany)

Jeff, I just wanted to say a quick “Thank You” for the newsletter, or “Quarterly E-Bulletin.”  I don’t know if this is all your work or a team, or you buy content, or just who puts it together; but I’ve gotta say it’s one of the few pieces of its kind that I actually *read* top-to-bottom.  [The “Quarterly Bulletin” is written by Jeff, assisted by the GNI staff.]  (DS, Pennsylvania)

Trish, Thanks so much for your follow-up on this.  We actually got a check in the mail already, covering all the charges minus the $250 deductible.  I was surprised and pleased that we got it so quickly!  Thank you again for taking care of us.  You have been extremely helpful, Trish. (AR, Indiana)

Nelma, Thank you so much for your immediate help in getting my credit from  the insurance company.  It’s this kind of service from you and your partners that keeps me coming back to GNI for ALL my international insurance needs. (KD, California)

Nelma, Thanks so much for your help with getting access to our insurance cards. Your advice worked perfectly.  You guys are so good to work with. (JR, Pennsylvania)

Pei, Thank you so much for all your assistance and last minute answers! I made it to and back from Israel without getting sick or hurt.  I will use your services again. MB (AZ)

Dear Doug, Thank you so much. I will try following Trish's instructions. You have been so kind, and it has been a joy for me to work with you.  Blessings! EQ (India)

Sharon, you have been a real blessing to me even though things didn't work out as we had hoped.  You are always so gentle and encouraging. BR (Uganda)

Thank you so much for your help Doug! I have used Good Neighbor to travel the world and have nothing but amazing things to say about your helpful staff and diverse coverage options. GNI has been a great partner. (Andrew)

Thank you so much, Trish!  I have had a crazy day today. Your help and expertise were invaluable to me -- thank you. CW (PA)

Trish, Thank you for personally spending so much time to secure the correct information and policy for us.  Your efforts relieved me when my time was limited.  CW (PA)

Doug, I wish to thank Pei for the first class service I received. I value great customer service having worked for a Japanese airline for 17 years.  I believe the service reflects the management. TM (NY)