The ability to access quality health care is of paramount importance when a medical emergency arises abroad. To coordinate care and provide domestic and international medical management services, IMG formed ACM, a specialized division devoted entirely to medical management.
Health Care Management. International Provider Access. Cost Containment. Precertification. Disease Management. Emergency Medical Evacuation. Medical Claim Auditing. Claim Rate Negotiations. ACM offers a unique blend of service components, backed by a staff of qualified physicians and registered nurses who are experts in ensuring their services are delivered in a timely, cost-effective manner. ACM has international medical experience, providing assistance to IMG clients in more than 170 countries worldwide.
What is Medical Concierge?
Medical Concierge is a service offered by ACM to help you make informed choices when you are in need of a medical procedure as simple as an MRI or as complex as an organ transplant. While cost and quality information is not easily available, Medical Concierge will supply you with details as to which local medical facilities can perform your procedure in a high quality medical setting while also saving you and your health plan significant dollars.
Below is an example of the easy to understand information you will receive to assist in your health care decisions:
Date: 10/27/2009
Procedure: Heart Bypass (DRG 234)
Area (Zip Code): 40210
| Facility | Charge | Quality Index |
| Hospital A | $54,423 | 65 |
| Hospital B | $89,559 | 61 |
| Hospital C | $93,325 | 50 |
| Hospital D | $134,047 | 55 |
| Hospital E | $151,535 | 39 |
| National Average | $96,436.99 |
About the Quality Index
The Quality Index is created from government agency run public sources. It is a composite measure of three components of hospital value: quality of service; affordability and efficiency of service; and patient satisfaction with service.
How Does It Work?
When you find out that you require a medical procedure, contact ACM’s Medical Concierge and provide basic information about yourself and your procedure. Medical Concierge will research and report to you information regarding the cost and quality of area providers specific to the service you need.
Medical Concierge will provide the following:
- Quality ratings of local facilities
- Local provider pricing information for your requested procedure
- Make sure the facilities and physicians are in your PPO network to maximize your benefits
- Educational material concerning your required procedure
- If requested, assistance with the scheduling of appointments
- Coordination with ACM’s Precertification and Disease Management teams
This is one of the major reasons why we value and recommend the IMG GMMI international medical insurance plans. They provide excellent protection as our guests work, volunteer, and serve as missionaries all around the world. One of the main reasons why insurance exists is to protect you in the event of a major medical catastrophe, or any medical expenses for that matter. Protecting our clients is one of our Core Values here at Good Neighbor Insurance, and it is great to see that the team on the IMG GMMI international medical insurance and GNI is on the same page!
You can find more information about the benefits provided on the IMG GMMI overseas medical insurance, you can look on our webpage. Through this link you can view details, obtain quotes, and apply directly online: https://www.gninsurance.com/health/missionary/img-gmmi/